We hope you love our Beautiful Gift Boxes as much as we love putting them together at Williams & Thomas. Thank you! Karen & Natalie
Williams & Thomas would like to welcome you to our online shop. We are sending our Beautiful Gift Boxes nationwide whilst restrictions are in place
From our tentative beginnings, we continue to grow and adapt our business. Whilst our beautiful Tearoom remains closed, we are creating a wonderful new space for our customers to come and choose takeaway food and a small seated courtyard outside!
Chunky Pumpkin
DELIVERY POLICY
Important Information
It is possible that your order may be delayed because couriers are facing an increase in demand for mail order goods. We thank you in advance for bearing with us during these exceptional times.
All of our orders are delivered from Monday to Saturday and sent by Royal Mail. We despatch parcels within 48 hours of receiving the order, please allow between 3-5 days after despatch for your order to arrive.
We cannot be held responsible for the delivery of the parcel should it be left with a neighbour or in a safe place.
RETURN POLICY
Our Returns Policy
We aim for perfection and want you to be happy every time you shop with us. So in the unlikely event that something goes wrong, here's what we'll do to put things right.
Damaged Items
All our parcels are carefully packed by hand at Williams & Thomas, and we go to great lengths to ensure they arrive in pristine condition. But if your order is damaged in transit, please email us up to 5 photos of the damaged goods and we will replace it.
Cancelling an Item
To cancel an item, or your whole order, please call us on 07565 737678 or use our friendly Contact Us form.