FAQ

Frequently asked questions

When will my order arrive?


We use Royal Mail 24 hour trackable postage. You will recieve an email when your order has been dispatched and you can track your delivery. When you use Royal Mail first class delivery, you will receive a confirmation email to say when your order has been dispatched. Your order should arrived in 1-2 working days.




Which payment methods do you accept?


You can pay by debit card, credit card and Paypal.




What should I do if my delivery hasn't arrived yet?


Contact us through our email chunkypumpkin.info@yahoo.com and we will get hold of you as soon as possible.




How long will my food last once it has arrived?


Inside your box, you will find all the information you need for storing and eating your order!